Have knowledge of GDS system and handling the system Assisting and advising customers who may be choosing from a variety of travel options Assist clients in selecting flights seating and special accommodations Answer customer inquiries regarding flight schedules pricing and availability Address customer complaints and resolve issues promptly Ensure accuracy of bookings and other related paperwork Skills Excellent customer service skills Excellent telephone manner Knowledge of airline policies and procedures Ability to multi-task in a fast-paced environment Strong organizational skills Excellent problem-solving skills Highly motivated and reliable Please send your resume CV
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