Managed Services following the ITIL standards including Helpdesk for logging of issues, Asset Management, Incident Management, etc.
Infrastructure support:
Network -Fortigate,Nexus,Cisco
Systems-Microsoft Azure services - hosting AD and SAP servers
Office 365 email and services - 100 mailboxes
Servers Hardware and OS - 1 Dell Blade server with 3 hosts
VMware Vcenters - up to 20 VMs
File Server with DFS
Active Directory and domain services
Veeam
TrendMicro + Endpoints Manage Engine system
Manage Engine Ticketing system
Aconex* + servers only network and OS-level support will be provided
Primavera* + servers only network and OS-level support will be provided
Access Control System + Hikvision Gate barrier system
The detailed scope of work is as follows:
1. Maintain 99.9% uptime for the complete network.
2.24x7 monitoring of the network with a remote monitoring tool.
3. Monitor and maintain the Network Switches and Firewalls in the HQ data center up and running all the time.
4. Monitor and maintain Physical and Virtual Servers in the HQ data center up and running all the time.
5. Ensure all Windows Servers and hardware critical patches are up to date to mitigate the risk and vulnerability in systems.
6. Maintain and ensure all Virtualize Hardware and Software critical patches are up to date to mitigate the risk and vulnerability in systems and networks.
7. Documentation of network and inventory of IT assets.
8. Provide support to review and recommend various options regarding audit features.
9. Submit health check reports for Hardware, Systems, Active Directory, Backup Applications, Firewalls, Switches, and Routers quarterly.
10. Support to formulate and apply IT Policies and Procedures related to Hardware, Systems, Networks, Active Directories, Backup Applications, Firewalls, Switches and Routers.
11. Gap Analysis and recommendation on network consolidation and security.
12. Support the development of complex system standards and recommend improvements to enhance the performance of Systems and Networks.+96897312437 Chat
Urgent hiring Holidays ConsultantResponsibilities: Assist customers with Umrah, holiday, and intern
The primary requirement for this position is previous work experience with a real estate company or
Urgent Recruitment – hypermarkets Oman Pickers Required20 positions – Various Hypermarkets Int
We are seeking a reliable and organized Secretary / Administrative Officer to support management by
White Land Tech Solutions is hiring for its sales and marketing staff. Interested candidate can
*Job Announcement for Three-Star Hotel in Oman*We're hiring for the following positions:1. *Receptio
FMCG Sales Executive – Food & Meat ProductsCompany: Al Burhan Foods and SuppliesExperience: 1–2
A leading Immigration Consultancy firm in GCC looking for experienced Customer Care Supervisor for t
Hiring: Female Sales Promoter – Across omanWe are looking for an energetic Female Sales Promoter t